PLEASE READ THIS AGREEMENT CAREFULLY; THIS IS A BINDING CONTRACT.
Be sure to read the Terms of Service as amended or otherwise modified and in effect from time to time (the “Terms of Service” or “TOS”) below, as they cover the terms and conditions that apply to your use of this website, subdomains, and services, or other interfaces (the “Site and Services”). HiveSkill, Inc. (“HiveSkill”) may change the TOS from time to time. By continuing to use the Services following such modifications, you agree to be bound by such modifications to the TOS. IF YOU DO NOT ACCEPT AND AGREE TO ALL OF THE PROVISIONS OF THE TOS, OR IF YOU ARE NOT ELIGIBLE, YOU ARE NOT AUTHORIZED TO ACCESS THE SITE OR USE THE SERVICES.
BY ACCESSING THE HiveSkill SITE AND SERVICES YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND ALL EXHIBITS, ORDER FORMS, AND INCORPORATED POLICIES (THE “AGREEMENT”). THE HiveSkill SERVICE IS NOT AVAILABLE TO PERSONS WHO ARE NOT LEGALLY ELIGIBLE TO BE BOUND BY THESE TERMS. ANYONE WHO ACCESSES THIS WEBSITE IN VIOLATION OF THESE TERMS WILL BE DEEMED TO HAVE VIOLATED THE COMPUTER FRAUD AND ABUSE ACT OF 1986 18 US CODE § 1030.
This TOS provides that all disputes between you and HiveSkill will be resolved by BINDING ARBITRATION. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under this contract, except for matters that may be taken to small claims court. Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury, and your claims cannot be brought as a class action. Please review the Arbitration Agreement for the details regarding your agreement to arbitrate any disputes with HiveSkill. The terms of the Arbitration Agreement are incorporated into the TOS by this reference.
As used in the TOS, the terms "you" and "your" mean each individual or entity that accesses, browses or uses the Site and Services in any manner. If you are accessing the Site and Services on behalf of an entity, you represent and warrant to HiveSkill that you have the authority to bind the entity you represent to the TOS. Your agreement to this TOS will be treated as the agreement of the entity you represent.
HiveSkill may modify the TOS or add, change or remove terms at any time, and each such modification, addition or deletion will be effective immediately upon posting on the Site and Services. Your use of the Site and Services following any such posted addition, change or deletion constitutes your agreement to be bound by and your acceptance of the TOS as so modified. It is therefore important that you review the TOS regularly. IF YOU DO NOT AGREE TO BE BOUND BY ALL OF THE TERMS OF THE MODIFIED TOS, YOU ARE NOT AUTHORIZED TO ACCESS THE SITE AND/OR USE THE SERVICES, AND YOU MUST IMMEDIATELY DISCONTINUE DOING SO.
Use of the Site and Service is subject to the Privacy Policy. The terms of the Privacy Policy are incorporated into the TOS by this reference.
In consideration of use of the Site and Service, you agree to: (a) provide true, accurate, current, complete and not misleading information about yourself as prompted throughout the Site and Services and (b) to maintain and update this information to keep it true, accurate, current, complete and not misleading. If any information provided by you is untrue, inaccurate, not current, incomplete or misleading, or if you do not provide information on a timely or cooperative basis, HiveSkill has the right to terminate your account and refuse any and all current or future use of the Site and Services. You agree to take full responsibility for any consequences stemming from your providing any untrue, inaccurate, not current incomplete, or misleading information and agree that HiveSkill did not willfully aid, abet, or facilitate the publication of any such information. You agree to not resell or transfer your use of or access to the Site and Services.
You acknowledge and agree that you must: (a) provide for your own access to the World Wide Web and pay any service fees associated with such access, and (b) provide all equipment necessary for you to make such connection to the World Wide Web, including a computer and modem or other access device.
By using the HiveSkill.com website, subdomains and services, including any applets, software, and content contained therein, you agree that use of the Site and Services is entirely at your own risk. The Site and Services is provided “as is”, without warranty of any kind, either express or implied, including without limitation, any warranty for information, data, services, uninterrupted access, or products provided through or in connection with the Site and Services. Specifically, HiveSkill disclaims any and all warranties, including, but not limited to: (1) any warranties concerning the availability, accuracy, usefulness, or content of information, products or services and (2) any warranties of title, warranty of non-infringement, warranties of merchantability or fitness for a particular purpose. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action.
Neither HiveSkill nor any of its employees, agents, successors, assigns, affiliates, website co-branding providers or content or service providers shall be liable to you or other third party for any direct, indirect, incidental, special or consequential damages arising out of use of service or inability to gain access to or use the service or out of any breach of any warranty. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In such states, the respective liability of HiveSkill, its employees, agents, successors, assigns, affiliates, website co-branding providers and content or service providers respective liability is limited to the greatest extent permitted by such state law.
HiveSkill is the owner and/or authorized user of any trademark, registered trademark and/or service mark appearing at this Site and Services, and is the copyright owner or licensee of the content and/or information on this Site and Services including but not limited to any screens appearing at the Site and Services. You may not download and/or save a copy of any of the screens except as otherwise provided in these Terms of Service, for any purpose. However, you may print a copy of the information on this Site and Services for your personal use or records. If you make other use of this Site and Services, except as otherwise provided above, you may violate copyright and other laws of the United States, other countries, as well as applicable state laws and may be subject to penalties. HiveSkill does not grant any license or other authorization to any user of its trademarks, registered trademarks, service marks, or other copyrightable material or other intellectual property, by placing them on this Site or Services.
HiveSkill reserves the right to change any information on the Site and Services including but not limited to revising and/or deleting features or other information without prior notice. Clicking on certain links within this Site might take you to other websites for which HiveSkill assumes no responsibility of any kind for the content, availability or otherwise. (See “Links from and to this Website“ below.) The content presented at this Site and Services may vary depending upon your browser limitations.
Among other services, HiveSkill presents a cloud-based conversation analysis platform. It is designed to enable you to record, transcribe, analyze and share your team’s audio and video calls (together with all other information data that you make accessible to HiveSkill, “Content“).
HiveSkill may you with a right and permission to use the Service subject to a valid subscription, pursuant to the terms of the Statement of Work, or subject to free evaluation terms, as further detailed below.
Upon your subscription to the Service, HiveSkill may grant you access to the Service or certain parts of it, which will allow HiveSkill or you to add end-user accounts (“Permitted Users“) and to control or manage certain features of the Service. Permitted Users’ access to the Service is limited and personal. You are responsible for actions taken by Permitted Users or by anyone using your accounts and passwords.
Our decisions to permit your participation are subject to, among other things, demonstration to our satisfaction that you meet legal requirements for participation, consent of relevant third parties, execution of definitive documentation, and our discretion. You agree to use your best efforts to cooperate and furnish timely, complete and accurate information to HiveSkill as requested from time to time to facilitate your participation in the services and HiveSkill reserves the right, in its discretion, to bar, terminate, exclude or withdraw your ability to access the Site and Services at any time for any reason. HiveSkill management decisions are final in all matters relating to the Site and Services and other activities related to the Site and Services.
HiveSkill may use, publicly display, and publicize your name, logo and likeness for advertising, promotion, and other commercial business purposes, without any additional consideration or compensation. HiveSkill may also describe your role in relation to our business.
While using the Site and Services, you and any permitted users may not:
Further, you will not, and will ensure that your Permitted Users will not:
You assume full responsibility for your and your Permitted Users’ use of the Site and Service in accordance with this Agreement and with applicable local, state, federal, national and international laws, regulations and treaties, and warrant that you have obtained all rights in the content to authorize HiveSkill to input, process, distribute and display the content as contemplated by the Agreement.
When using the Service in conjunction with other third party services, you will comply with the terms of service of such third party services. HiveSkill shall not be liable for any termination, breach of terms or suspension of service resulting from your use of the Service.
You may not access or use the Service if you are a direct competitor of HiveSkill, or for monitoring the Service’s availability, performance or functionality, or for any other benchmarking or competitive purposes
Use of the Site and Services in violation of applicable laws and regulations is expressly prohibited. You are responsible for verifying that your use of the Site and Services and consummation of transactions by this Site and Services are permitted in your jurisdiction and comply with all applicable laws, regulations, orders and court decisions. If you have any questions regarding legality in your jurisdiction, please consult your own legal counsel. When you access, register for or use the Site and Services, you do so at your own risk, and you are solely responsible for complying with all applicable rules and regulations in connection with activities relating to the Site and Services.
Other than defined by law and regulatory authorities, HiveSkill has no obligation to monitor the Site and Services. However, you acknowledge and agree that HiveSkill has the right to monitor the Site and Services electronically from time to time and to disclose any information as necessary or appropriate to satisfy any law, to operate the Site and Services, or to protect itself or its customers.
HiveSkill reserves the right to refuse to post or to remove any information or materials, in whole or in part, that, in its sole discretion, are unacceptable, undesirable, inappropriate or in violation of these Terms of Service.
Unless otherwise indicated for a particular communication, any communications or material of any kind that you e-mail, post or otherwise transmit through this website, including data, questions, comments or suggestions (“your Communications”) will be treated as non-confidential and nonproprietary. In addition, you acknowledge that your Communications may be made available to regulatory authorities upon request.
HiveSkill provides the Site and Services for informational, educational and noncommercial purposes only. Although HiveSkill may provide data, information, content, analysis, and recommendations generated by HiveSkill’s AI relating to your business and industry, you should not construe any such information as business, investment, financial, tax, accounting, legal or other advice. You alone will bear the sole responsibility of evaluating the merits and risks associated with the use of any data, information or content on the Website before making any decisions based on such data, information or content. In exchange for using such data, information or content, you agree not to hold HiveSkill or its third-party content providers liable for any possible claim for damages arising from any decision you make based on information made available to you through the Site and Services.
HiveSkill may offer content from third-party providers on the Site and in connection with our Services. HiveSkill does not endorse or approve the content, and we make it available to you only as a service and convenience. HiveSkill and our third-party providers do not guarantee the accuracy, timeliness, completeness or correct sequencing of the content or warrant any results from your use or reliance on the data and/or content. The content may quickly become unreliable for various reasons. Neither HiveSkill nor the third-party providers are obligated to update any information or opinions contained in any of the content. HiveSkill may discontinue offering any content on the Site or data from the Services at any time without notice. You agree that neither HiveSkill nor the third-party providers will be liable to you in any way for the termination, interruption, delay or inaccuracy of any of the content on the Site. You will not redistribute or facilitate the redistribution of any content, nor will you provide access to the content to anyone who is not authorized by HiveSkill to receive the content.
In connection with your use of this Site and Services, you acknowledge and consent to the taping or any form of electronic recording of any communication, electronic or otherwise, between you and HiveSkill or its representatives or agents. You acknowledge and consent to the recording, retention and use by HiveSkill (and its employees, representatives and agents) of all information and data that you input during your use of the Website or during any communication.
The Site and Services may provide you HiveSkill e-mail addresses so that you may communicate electronically by sending an e-mail message to HiveSkill or others. All e-mail sent to and from HiveSkill may be received or otherwise recorded by the HiveSkill corporate systems and is subject to archival, monitoring or review by and/or disclosure to, someone other than the recipient. Communications through the Website may involve the electronic transmission to any e-mail address you provided to us of information that you may consider to be personal financial information, and you agree and consent to such transmission of such information. You agree not to use e-mail to transmit any confidential personal information.
You agree to provide HiveSkill with a valid email address which you can access to receive official communications from HiveSkill. If you can no longer receive messages at that address for any reason, you agree to provide HiveSkill with an updated email address within seven days.
HiveSkill specifically prohibits users from uploading, embedding, posting, emailing, transmitting or otherwise making available on or through the Site and Services any material that infringes any copyright, patent, trademark, trade secret or other proprietary rights of any person or entity. HiveSkill may terminate, under appropriate circumstances, the account of users who are determined to be repeat infringers. The terms of the Copyright Policy are incorporated into the TOS by this reference.
You acknowledge and agree that HiveSkill may terminate your password or account or deny you access to all or part of the Site and Services without prior notice if you engage in any conduct or activities that HiveSkill in its sole discretion believes violate any of the terms and conditions, violate the rights of HiveSkill, or is otherwise inappropriate for continued access.
You acknowledge and agree that HiveSkill may in its sole discretion deny you access through HiveSkill to any materials stored on the Internet, or to access third party services, merchandise or information on the Internet through HiveSkill, and HiveSkill shall have no responsibility to notify any third-party providers of services, merchandise or information nor any responsibility for any consequences resulting from lack of notification.
You agree to defend, indemnify and hold HiveSkill and its affiliates harmless from any and all claims, liabilities, costs and expenses, including reasonable attorneys’ fees, arising in any way from your use of the Site and Services or the placement or transmission of any message, information, software or other materials through the Site and Services by you or users of your account or related to any violation of these Terms of Service by you or users of your account.
You acknowledge and agree that HiveSkill and any of its website co-branding providers have no responsibility for the accuracy or availability of information provided by linked sites. Links to external websites do not constitute an endorsement by HiveSkill or its website co-branding providers of the sponsors of such sites or the content, products, advertising or other materials presented on such sites.
Information in any web pages that are linked to HiveSkill’s website comes from a variety of sources. Some of this information comes from official HiveSkill licensees, but much of it comes from unofficial or unaffiliated organizations and individuals, both internal and external to HiveSkill. HiveSkill does not author, edit, or monitor these unofficial pages or links. You acknowledge and agree that HiveSkill and its website co-branding providers shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on such external sites or resources.
Opinions, advice, statements, offers or other information or content made available through the Site and Services are those of their respective authors and not of HiveSkill, and should not necessarily be relied on. Such authors are solely responsible for the accuracy of such content. HiveSkill does not guarantee the accuracy, completeness, or usefulness of any information on the Site and Services and neither adopts nor endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement made. Under no circumstances will HiveSkill be responsible for any loss or damage resulting from anyone’s reliance on information, data, or other content posted on the Site and Services.
HiveSkill may take reasonable and appropriate measures, including encryption, to ensure that your personal information is disclosed only to those specified by you. However, the Internet is an open system and we cannot and do not guarantee that the personal information you have entered will not be intercepted by others and decrypted.
If you wish to make purchases through the Site and Services, you may be asked by the payment processing company, or information or service provider from whom you are making the purchase to supply certain information, including credit card or other payment mechanism information. You agree not to hold HiveSkill liable for any loss or damage of any sort incurred as a result of any such dealings with any merchant or information or service provider through the Site and Services. You agree that all information you provide any merchant or information or service provider through the Site and Services for purposes of making purchases will be accurate, complete and current. The merchants and information and service providers offering merchandise, information and services through the Site and Services set their own prices and may change prices or institute new prices at any time. You agree to pay all charges incurred by users of your account and credit card or other payment mechanism at the prices in effect when such charges are incurred. You also will be responsible for paying any applicable taxes relating to purchases through the Site and Services.
You will defend, indemnify and hold harmless HiveSkill, its officers, directors, employees, agents and third parties, for any losses, costs and expenses (including reasonable attorney’s fees) relating to or arising out of your use of the Site and Services, including but not limited to, any breach by you of the terms of this agreement, provided, however that this provision shall not apply to any losses, costs, liabilities and expenses relating to or arising out of HiveSkill’s failure to comply with all applicable securities laws and regulations in connection with its role as an intermediary.
In no event will HiveSkill be liable: (i) to you for any incidental, consequential, or indirect damages arising out of the use or inability to use the Site and Services, even if the Site and Services or its agents or representatives know or have been advised of the possibility of such damages, except for instances in which HiveSkill becomes aware of fraud and fails to take prompt and reasonable action to attempt to discontinue such fraud, or (ii) to any person other than you. In addition, the Site and Services disclaims all liability, regardless of the form of action, for the acts or omissions of other members or users (including, but not limited to, unauthorized users, or “hackers”) of the Site and Services.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
YOUR USE OF THE SITE AND SERVICES IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULL EXTENT PERMITTED UNDER APPLICABLE LAW, HiveSkill EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WITH RESPECT TO THE WEBSITE AND ANY PRODUCTS OR SERVICES AVAILABLE ON OR THROUGH THE WEBSITE, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. HiveSkill MAKES NO WARRANTY THAT:
YOU AGREE THAT HiveSkill OR ANY THIRD PARTY ENGAGED IN PROVIDING SERVICES TO YOU ON OR THROUGH THE SITE AND SERVICES SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES CAUSED BY THEFT, UNAUTHORIZED ACCESS, SYSTEMS FAILURE, COMMUNICATIONS LINE FAILURE OR OTHER OCCURRENCES BEYOND THE CONTROL OF HiveSkill OR SUCH THIRD PARTIES.
NO ADVICE OR INFORMATION, WHETHER WRITTEN OR ORAL, WHETHER OBTAINED BY YOU FROM HiveSkill, FROM A HiveSkill EMPLOYEE OR AGENT OR THROUGH OR FROM THE SITE AND SERVICES, SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS AND CONDITIONS. HiveSkill WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL or EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, REVENUE, INCOME, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF HiveSkill HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:
HiveSkill makes no guarantees on performance based on recommendations or data derived from the Site and/or Services.
The Terms of Service and the relationship between you and HiveSkill shall be governed by the laws of the State of Delaware without regard to its conflict of law provisions. You and HiveSkill agree to submit to the personal and exclusive jurisdiction of the courts located within the Commonwealth of Massachusetts.
The failure of HiveSkill to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.